Frequently Asked Questions

• Q: Are your calibration certificates SAC-accredited?
  Yes. MSV is ISO 17025 accredited by the Singapore Accreditation Council, traceable to national standards.

• Q: Do you offer on-site calibration?
  Yes — we come to your facility in Singapore and Malaysia. No need to remove instruments from service.

• Q: What do you calibrate?
  Temperature, humidity, DC voltage, current, and resistance.

Q: What burn-in services do you provide?
Oven supply and servicing, burn-in board maintenance, socket supply, SECS/GEM integration, and handler automation.

Q: Do you sell used equipment?
Yes. We carry used and refurbished burn-in ovens and handlers. Contact us for current inventory.

Q: Can you modernise legacy equipment?
Yes. We retrofit aging systems with modern controls, software, and PCBs — at a fraction of replacement cost.

Q: Do you supply burn-in boards and sockets?
Yes. We supply BIBs, DIBs, and burn-in sockets covering BGA, QFP, QFN, CSP, and DIP formats. We also provide gold finger repair, chemical cleaning, and socket renewal. Typical turnaround is 5–7 working days depending on board condition.

Q: Do you perform steam quality testing?
Yes — certified to EN285, covering superheat, dryness value, and non-condensable gases.

Q: Do you support GMP documentation?
Yes. Our validation documentation meets 21 CFR Part 11, GMP Annex 1, and GDP requirements.

Q: Which countries do you serve?
Singapore, Malaysia, and Southeast Asia.

Q: Can MSV build custom solutions?
Yes. Monitoring platforms, predictive maintenance systems, video monitoring, data analytics dashboards, and bespoke automation — all built to your specification.

Q: What certifications does MSV hold?
ISO 9001 and ISO 17025 (SAC-accredited).

Q: How do I get a quote?
Contact us at www.msv-asia.com — we respond within one business day.

Everything you need to know about our services across Singapore and Malaysia.

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